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Latest Articles by : Abhimanyu Sharma 35 Posts
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How Companies Have Benefited from Implementing Sarv Call Centre Software
Discover the transformative impact of Sarv Call Center Software on businesses. Explore how companies have reaped benefits like enhanced communication, streamlined operations.
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Future of Conversation AI: Definition, Trends & Differences
AI is transforming everything—from write-ups to designs. Similarly, conversational AI is changing interactions, reducing burden on agents, being there for customers, and resolving their issues.
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Cloud Telephony: A Solution to Refine Your Customer Service
Cloud telephony solutions, when implemented correctly, can enhance the capacity of the business to create a positive impression on customers by making customer interactions superior.
Learn and Address Customer's Pain Points
How do you address customers' & business pain points? Through communication, right? It’s key to success. Explore here significant pain points of businesses & customers, and resources to support them
Smart Communication for Indian Automobile Industry: Enhance CX with Cloud Telephony
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Keeping in mind the fierce competition, the automobile industry has undergone massive changes these days. Investing in cloud telephony is a smart move to attain maximum satisfaction for customers by c
Reimage Customer Experience (CX) with Metaverse
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Metaverse is a fuzzy concept which involves the creation of a parallel world of interconnected spaces where people can interact and socialize with each other. It creates a life-like experience for cus
How is Contact Center Evolving for the Financial Service Sector?
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Financial service sector is all about customers and their trust. To enable this trust contact center has turned out to be an efficient tool, supporting institutions to encompass customer satisfaction.
Online Migration: A Must-Have Customer Service Trend in 2022
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A complete and strong online migration is the customer service trend that many businesses are having a hard time achieving without the right services. Want to know how you can get one?
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Different Challenges of Sales Process that Cause Lead Leakage
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Lead leakage is a serious issue and can cost you a lot. So it is imperative to understand the entire sales process that can help you understand the issue and how you can fix it. Read this article to u
Cloud Telephony for Local Cable Operators to Grow their Business
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Satisfying customers, increasing sales, and growing your reputation are all that a Local cable operator needs. Read this article to know how can you do that.
A Tribute...
We have lost a precious gem of our family “Satish Sharma” on 1st March 2018 who was a pillar to all of us. Here's a tribute from all of Sarv members.
How to Reduce the Customer Churn Rate? Learn It from Your Customers
in this competition of retaining customers and presenting the best side of your company to your customers, here is how you can reduce the customer churn rate.